Thierry Vigneux-Salesse

Thierry Vigneux-Salesse, Adm.A, M.Sc, M.A, has an extensive background in user experience and customer service, currently serving as an Agent-conseil: cx membres et clients at Desjardins since February 2024. With over 13 years of experience in user service, Thierry has worked in various capacities, including enhancing member experiences at Umanico, ensuring safety and customer satisfaction at Société de transport de Montréal, and promoting physical activity at UQÀM. Academic qualifications include a Master of Science in Entrepreneurship and Design Thinking from ESSCA and a Master of Arts in Design and Entrepreneurship from Université Laval, among others. Relevant freelance work involved human environment design and product conceptualization, highlighting a strong foundation in design and user experience.