Brian Allan

Brian Allan is a Senior Customer Support Engineer and Technical Writer at Desktop Metal since December 2017, where responsibilities include developing a customer feedback system for the knowledge base and providing on-site support. Prior to this role, Brian served as a Pro Service Engineer and Customer Support Engineer at Formlabs from November 2014 to November 2017, focusing on customer training and troubleshooting, along with supporting beta programs. Earlier experience includes a role as a 3D Printing Applications Engineer at CAP INC, where maintenance and custom design tasks were performed, and as an Application Engineer/Manufacturing Engineer at RBC Bearings, where Lean Six Sigma methodologies were applied. Brian began a career in engineering as a Research Assistant at the University of Connecticut after earning a Bachelor's Degree in Mechanical Engineering from the same institution.