Andrew Jones

Andrew Jones is a seasoned customer service and support professional with extensive experience across various industries. Currently serving as a Customer Service Specialist at Det-Tronics since June 2019, Andrew previously held roles in sales order support at Daikin Airconditioning UK Ltd, first line IT support at Getronics and Samsung SDS Europe, and data entry at BMI Healthcare. Earlier career highlights include a supervisory position at MISUMI Group Inc. and member services at Bupa, alongside significant customer service experience at Debenhams. Andrew's competencies range from case logging and IT support to stock management, customer relations, and training, highlighting a strong background in operational efficiency and client engagement.