Terrence Hynes

Terrence Hynes is an experienced professional with a diverse background in guest relations, environmental management, and military recruiting. Currently serving as the Manager of Guest Relations at the Detroit Zoological Society since April 2018, Terrence oversees daily operations, event support, and staff training. Prior roles include Guest Relations Supervisor, Environmental Specialist III at Stericycle, and various leadership positions within the US Army, culminating as Regional Recruiting Operations Director. Terrence holds a Bachelor of Business Administration from Columbia Southern University and has demonstrated a strong capability in managing teams, developing talent acquisition strategies, and ensuring compliance with industry standards.