Oliver Wolf

Leiter Customer Experience Management

Oliver Wolf currently serves as Leiter Customer Experience Management and Projektleiter HGV 3.0 at Deutsche Bahn, where responsibilities include overseeing the overall project management for the procurement of a new ICE generation, as well as enhancing the customer experience for the existing ICE fleet. Previously, Oliver Wolf was Geschäftsführer at Zap! Consult, providing consulting services to startups and medium-sized companies. At Lufthansa, Oliver Wolf held several leadership positions for over 16 years, including Leiter Controlling Vertrieb, Marketing, Produkt & Revenue Accounting, and was instrumental in global project restructuring efforts, particularly within the SCORE initiative. Oliver Wolf's educational background includes a Diplom-Kaufmann in Wirtschafts-wissenschaften from Justus Liebig University Giessen and an industrial clerk qualification from BAT Cigarettenfabriken GmbH.

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