Anamaria Dumitrescu

Anamaria Dumitrescu is an experienced professional in customer experience and quality management, currently serving as the Talent Development Vendors Support Team Lead at Deutsche Bank since October 2025. Prior to this role, Anamaria held several positions at TELUS Digital from May 2017 to September 2025, including Site Quality Manager, where responsibilities included overseeing site-wide quality performance and managing a cross-functional team of approximately 30 Quality Team Leaders and Analysts. Anamaria demonstrated strong leadership by achieving a 92% team engagement score and collaborating effectively with international stakeholders to enhance quality standards. Earlier experience includes roles at UniCredit Business Integrated Solutions, focusing on fraud prevention and customer support for Italian banking clients. Anamaria holds a Bachelor's degree in English and Italian Language and Literature and a degree in Teaching from Universitatea OVIDIUS din Constanta.