Dr. Frank Josefiak

Dr. Frank Josefiak is a seasoned expert in digitalization, project management, and innovation within the logistics and e-commerce sectors. Currently serving as a Senior Expert at Deutsche Post since December 2019, Dr. Josefiak focuses on optimizing customer touchpoints and master data management. Prior experiences include co-founding AntikRaum, a furniture refurbishment business, and leading significant projects at DHL eCommerce, Deutsche Post Globalmail, and Vodafone Germany. Dr. Josefiak holds a doctorate in Intelligent and Adaptive Processes for Integrated Innovation Management from Technische Universität Darmstadt, complemented by a degree in Mechanical Engineering and Business Administration from the same institution. Dr. Frank's diverse career is marked by a commitment to enhancing customer experiences through innovative solutions and process optimization.