James Vail has extensive experience in IT support roles, currently serving as a Helpdesk Support Specialist at Transport Investments, Inc. since July 2018, while also working as a Helpdesk Technician for Devon International Group since April 2016, providing both basic and advanced helpdesk services. Prior roles include serving as a Site Technician at Star Career Academy from November 2009 to July 2015, focusing on network setup, maintenance, and end-user support, and as a Senior Master Technician at Staples from September 2008 to November 2013, specializing in retail computer repair. James Vail completed education at ITT Technical Institute-Plymouth Meeting from 2016 to 2018.
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