Jenny Fellows

Jenny Fellows is an accomplished Senior Insight Manager at DFS since July 2025, with extensive experience in customer and market insight roles across various organizations. Prior to this position, Jenny served as Customer Insight Manager at Sofology from June 2019 to June 2025, and as Head of Insight at Yodel from August 2014 to June 2019, where responsibilities included developing actionable insights for strategic decision-making. Jenny's career began at Speedy Services, where contributions as Market Intelligence Manager included leading a team focused on market insight and campaign analysis. Earlier roles spanned various marketing and operational capacities at Marconi and Markem Systems Ltd. Jenny holds a Bachelor of Business Administration (BBA) in Management from Lancaster University.