Miguel san Martin

Miguel San Martin is an accomplished Director of Operations at DG3, overseeing a division focused on transforming financial performance, client satisfaction, and team engagement, resulting in a 222% increase in EBITDA. Previous roles include Fleet Operations Manager and Guest Services Manager at Royal Caribbean Group, where strategic planning and customer service enhancements were paramount. As the founder of ENIDOM and IYASSU, Miguel developed innovative beauty service platforms, showcasing entrepreneurial expertise. Earlier experience includes analytics and marketing roles at Atlantis Resorts and Holiday Inn Express, along with extensive financial and operational management at Royal Caribbean Cruises Ltd. Miguel holds an MBA in Marketing from Les Roches, an MCHM in Operations and Revenue Management from Cornell University, and a BBA in Hotel & Restaurant Management from INACAP.