Angela Havekes

Angela Havekes is an experienced professional in customer operations and support, currently serving as the Customer Operations Support Manager at DHL eCommerce Nederland since November 2019. Prior to this role, Angela held various positions within the DHL group, including Key Major Account Advisor at DHL Parcel from December 2007 to November 2019 and Special Care Advisor at DHL Express for a brief period in 2006-2007. Angela's career in logistics began as a Customer Retention Advisor at DHL Express Nederland and included a role in Customer Service Backoffice at Van Gend & Loos Euro Express from 2001 to 2005, showcasing a strong background in customer service and account management across the industry.