Marit van Droogenbroeck

Marit Van Droogenbroeck has extensive experience at DHL, beginning as a Management Assistant in the Worldwide Express Regional Office from 1990 to 1993. Since then, Marit has held various positions, culminating in the role of Customer Operations Relationship Manager and Program Manager, responsible for optimizing customer programs and ensuring service excellence across DHL's operations. Key achievements include implementing and training teams on workforce management tools globally and spearheading process improvement initiatives utilizing Six Sigma and Lean methodologies. Marit possesses a solid educational background in Applied Economics from UFSIA and proficiency in four languages from ECSEDI Bruxelles, highlighting a diverse skill set beneficial to operations and customer service management.