Roxanna Moquete

Roxanna Moquete is an accomplished professional with extensive experience in claims management and customer service. Currently serving as Cargo Claims Manager at DHL since February 2022, Roxanna previously held the role of Cargo Claims Handler within the same company. Roxanna has also been with McDowell Marine & Cargo Surveyors LLC since January 2007, where the position of Claims & Administrative Manager has been held. Earlier experience includes working as Customer Service Coordinator at Compañia Dominicana de Electricidad EDEESTE from 2005 to 2007, where leadership led to an 85% increase in billing collections, and as Customer Account Executive at AES Corporation from 2003 to 2005, managing customer relationships for high electricity consumption clients. Roxanna's educational background includes a degree in Industrial Engineering from Universidad Central del Este and certification as an Adjuster from All Lines Training Company.