DHR Health
Benny Serna's work experience starts in 2001 at BBVA Compass Bank, where they held positions as a Customer Relations Executive and later as a Call Center Regional Operations Business Officer until 2008. Benny then joined Lone Star National Bank and worked their way up from Call Center Supervisor to Assistant Vice President of the Call Center, Vice President of the Call Center, and eventually 1st Vice President of Operations. In 2020, Benny moved to Texas Regional Bank, where they worked as the 1st Vice President & Client Relations Officer - Director of Call Center Operations until 2021. Currently, they are the Executive Vice President of Call Center Operations at DHR Health.
Benny Serna attended the University of Phoenix from 2003 to 2007, where they obtained a Bachelor of Business Administration (BBA) degree with a focus on Business, Management, Marketing, and Related Support Services. In 2015, they furthered their education at the SW Graduate School of Banking, completing the Bank Operations Institute program in 2016.
DHR Health
DHR Health is a physician-owned health system that offers some of the most comprehensive medical care on the U.S. Southern Border. From general acute care services and preventative health programs to graduate medical education and clinical research, at DHR Health over 700 physicians and more than 1,200 nurses dedicate themselves to offering a full continuum of care in over 70 different sub-specialties. DHR Health is addressing all of the health care needs of its community while eliminating the need to seek health care services outside the region, which has transformed DHR Health into a national best practice model minority-serving hospital. DHR Health was founded in 1997 to help over 1.4 million residents resolve limited healthcare access challenges in a community that lacked public and county hospitals. Becoming a comprehensive health system in 2013, DHR continues to be the premier healthcare provider in South Texas. What sets DHR Health apart is the fact that it is owned and managed by actively practicing physicians. As a result, decisions critical to patient care are made by physicians who are on the front lines treating patients. This allows the hospital to move quickly to bring necessary technologies and high quality healthcare into our community. Most importantly, the rapid and tremendous growth at DHR Health and its successes are a reflection of the continued dedication and support of its partners, employees, and medical staff members. For more information, visit www.dhr-rgv.com or call 956-DOCTORS (362-8677).