Shikha Pant

Shikha Pant is an experienced product manager with a strong background in educational technology and customer experience. Currently serving as a Product Manager at Dhwani Rural Information Systems since March 2023, Shikha previously held similar roles at Financepeer where product roadmaps for SaaS-based ERP and OBE-based LMS solutions were developed. Prior to that, Shikha was a Key Account Manager at LEAD School, overseeing 25 schools in Delhi & NCR and focusing on academic and operational excellence. Shikha's earlier experience includes roles at Thomas Cook India Limited as Assistant Manager - Customer Experience, where improvements in service procedures were emphasized, and as a Retention Specialist at Dealsothon Online Pvt Ltd, concentrating on reducing customer churn. Shikha began their career with an internship at FUNDreamz, contributing to educational initiatives for marginalized groups. Shikha holds a Bachelor of Arts degree from Delhi University, specializing in Philosophy and Economics.