Luis Alberto Castillo Herrera

Luis Alberto Castillo Herrera is an accomplished IT professional with extensive experience in technical support, systems engineering, and network management. Since September 2015, Luis has been serving as an IT Consultant and Especialista en TI at Open Society Foundations, providing comprehensive support for various technologies including printers, laptops, desktops, and communication systems. Additional roles include Ingeniero de soporte at Diakonie Katastrophenhilfe, Técnico de soporte de aplicaciones at Oxfam-Québec, and Ingeniero de sistemas in independent consulting. Luis has also contributed to organizations such as Ford Foundation, Oxfam, Merck Sharp & Dohme, and DIAN, gaining expertise in help desk operations, network infrastructure, and server management. Luis holds a degree in Ingeniería de Sistemas from Universidad Nacional Abierta y a Distancia and a Técnico en Mantenimiento de Hardware from SENA.