Marcus N.

Head Of Customer Relations at DIAKRIT

Marcus N. has a diverse work experience in the field of customer relations and computer technology. Marcus is currently working as the Head of Customer Relations at DIAKRIT International, a position they have held since October 2017. Prior to this role, they were the Help Desk & Call Center Manager at the same company, where they successfully managed a 30-person international team and implemented a rewards & recognition program.

Before joining DIAKRIT, Marcus worked at DoNetworks as a Computer Consultant. In this role, they provided tailor-made software and application packages for private clients, as well as developed and implemented computer networks for companies. Marcus also handled customer care, stocktaking, and sales in the store.

Marcus started their career as a self-employed Computer Technician at MIT Service. Marcus repaired, created, and maintained computers and networks, and also built and configured new hardware.

Overall, Marcus N. has shown proficiency in managing teams, building relationships, problem-solving, and providing excellent customer care.

Marcus N. attended Karlstad Teknik Center from 2005 to 2007, where they pursued a diploma in Production Technician/Construction Technician.

Links

Timeline

  • Head Of Customer Relations

    October, 2017 - present

  • Help Desk & Call Center Manager

    April, 2016

  • Help Desk Manager

    June, 2008

  • Help Desk Coordinator

    June, 2007