Mr. Conway joined DialAmerica in 1993 and became President and Chief Operating Officer in 2014, after more than two decades of service with the company. In addition to overseeing the strategies and operations of the company, all lines of business report to Mr. Conway.
During his tenure at DialAmerica, Mr. Conway has worked across the organization. He began his career in the Business Process Management Department and in 1997 he became an Account Executive in the Financial Services Division, managing one of DialAmerica’s largest clients. A year later, Mr. Conway became Director of Client Services for Membership Services.
In 2000, Mr. Conway assumed responsibility for the Inbound & Interactive Services Division and focused on client base diversification. In 2002, Mr. Conway was promoted to Vice President and in 2008 he was appointed Senior Vice President. He became Executive Vice President and Chief Financial Officer in 2010.
Mr. Conway earned his bachelor’s degree in mathematics from Cornell University.
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