Norine Toomey

Ms. Toomey is a 30+ year veteran of DialAmerica. Her team is responsible for all aspects of recruiting, scheduling, training, and performance, and quality assurance. In addition, her team is responsible for identifying strategies, processes and technologies for Operations and Account Management to establish and strengthen the company’s overall business direction.

She has had extensive experience in contact center leadership development and program management. Norine is a recognized expert in the area of building successful customer experiences, driving better customer retention and positive ROI.

Norine received her Bachelor of Science in Business Administration from Creighton University.