Dialog Axiata
Janitha Wijeratne is a skilled professional with extensive experience in customer experience design and analytics at Dialog Axiata PLC, where employment has spanned from October 2004 to the present. Currently serving as the Head of Customer Experience Design and Governance, Janitha has held various senior managerial roles focused on analytics, digitisation, and customer experience governance. Educational background includes qualifications from COPC Inc and the National Institute of Business Management, emphasizing expertise in customer experience management and operational performance. Additionally, Janitha possesses a foundation degree in Agile from the BCS, The Chartered Institute for IT.
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