Nicole B. is an Enterprise Customer Success Manager at Dialpad, where they leverage over four years of experience in Customer Success and Technical Enablement to enhance client satisfaction. They hold a Bachelor of Science in Psychology from Old Dominion University and an Associate of Arts in Liberal Arts and Sciences from Tidewater Community College. Nicole is dedicated to helping customers transition smoothly to Dialpad's cloud communication platform, focusing on team building and project management to deliver high-quality solutions. Prior to Dialpad, they held various roles at Verizon Wireless and RingCentral, developing strong competencies in customer experience and relationship management.
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