Fakhar Ali

Fakhar Ali is a NOC Executive at DIDX, an IP-based number selling company, where responsibilities include enhancing the knowledge base for customer self-service, ensuring server optimal performance, overseeing maintenance of technical equipment, and assisting customers with troubleshooting. With a Bachelor’s Degree in Telecommunications Engineering from Sir Syed University, Fakhar has been with DIDX since August 2016, focusing on customer service efficiency and system improvements while maintaining high performance metrics. Prior experience and a strong customer-oriented attitude complement Fakhar’s technical skills and commitment to continuous research and development in the telecommunications field.