Bernard Debras

Bernard Debras is an experienced information technology professional with a robust background in IT service management, procurement, and technical support. Currently serving as the Information Technology Service Desk Manager at D'Ieteren, Bernard aligns the service desk with business goals while managing a team of approximately 30 ServiceDesk agents. Previous roles include Service Manager at Helan. Helemaal welzijn., where Bernard oversaw IT service teams and coordinated service level agreements, and IT Expert Supplier & Procurement Manager at Partena Ziekenfonds, managing significant contracts and a budget of around €20 million. Additional experience includes Service Delivery Manager at BNP Paribas Asset Management, where Bernard ensured service support processes and handled vendor management, along with leadership roles at various organizations since 1997. Bernard holds a Certificate in ICT training from the University of Liège and degrees in Accounting and IT from reputable institutions.