Alok Chauhan

Alok Chauhan, PMP®, serves as the Senior Manager for Salesforce Technical Delivery at DIFC since September 2021, where responsibilities include aligning Salesforce with overall business objectives and overseeing the Salesforce team and vendors. Prior to this role, Alok held the position of Head Of CRM at GEMS Education from May 2018 to September 2021, focusing on Salesforce development and process improvement. Alok also has experience as Delivery Head for Salesforce at Finesse Global, managing development projects, and at DAMAC Properties as Salesforce Architect/Business Analyst/Project Manager. Additional roles include CRM Consultant at Zensar Technologies and Sr. IT Consultant (CRM) at Fujitsu Consulting India, with a foundational background as a Software Engineer at Accenture. Alok holds an MCA in Computers from Amity Institute Of Information Technology and a B.Sc (H) in Electronics from Delhi University.