Raffael Azevedo

Raffael Azevedo is an experienced IT technician and software quality engineer currently working at Digacore Technology Consulting since April 2024, specializing in customer support and Azure/Active Directory user management. Prior experience includes roles at Access Genie and Bondex, focusing on software quality assurance with manual and automation testing responsibilities, utilizing tools such as Postman and PostgreSQL. Raffael has also held leadership positions in customer support at MoGi Group, managing teams, enhancing productivity, and ensuring service level agreements are met. Additionally, Raffael has academic experience as a professor at Universidade Potiguar, teaching subjects related to biology and genetics, and holds advanced degrees in Bioinformatics and Biochemistry from Universidade Federal do Rio Grande do Norte.