Sam Chaplin is a Customer Support and AI Process Specialist at Digication, a position they have held since 2025. Previously, they worked as the Recruitment Programs Manager at American University Washington College of Law from 2022 to 2025 and served as the Coordinator for Admission and Recruitment at the University of Maryland's A. James Clark School of Engineering from 2021 to 2022. Sam began their career in higher education as an Admissions Counselor and later as the Acting Assistant Director of Admissions at Towson University from 2018 to 2020. Sam holds a Master's degree in Public Administration from the University of Baltimore and a Bachelor's degree in History from Roanoke College. They are currently pursuing a Bachelor of Science in Computer Science at Western Governors University, expected to be completed in 2025.
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