Daven Govender

Daven Govender has extensive experience in customer operations and customer experience management, with a focus on delivering exceptional service across various markets. In their current role as Group Chief Customer Officer at Digicel Group, Daven is responsible for designing CX strategies and improving customer touchpoints. Prior to this, Daven held roles such as Customer Experience Director and Head of Sales and Operations at Digicel Pacific, where Daven successfully increased sales and revenue. With a background in contact center management and operations, Daven has a strong track record of driving customer satisfaction and operational efficiencies.