Kadesha Lattibeaudiere

Kadesha Lattibeaudiere is an experienced Operation Support Agent at Digicel Group, serving since August 2015, where responsibilities include customer communication, processing refunds, and enhancing departmental processes. Additionally, Kadesha has developed strategic plans to optimize rebate submissions. Kadesha previously worked as a Customer Service Representative, excelling in customer inquiries and quickly advancing to team captain and assistant team lead. Prior experience includes an internship with Child Protection and Family Services, where Kadesha conducted assessments and created treatment plans, alongside a counselor role at YMCA, focused on casework with troubled teens. Kadesha holds a Bachelor of Science in Social Work from the University of the West Indies and an Associate's degree in Humanities from Marymount High.