Braxton Carey has a diverse work experience spanning multiple industries and roles. Braxton began their career as a Freelance Graphic Designer at Wencor, where they created parts documents using Microsoft Word and assisted in the creation of brochures and other design documents. Braxton then worked at Inspire Graphics/Lettering Delights as a Tech Support/Customer Relations representative, where they answered tech support questions, wrote support documents, and resolved client's tech support issues.
In 2011, Braxton joined Vivint as a Monitoring Representative, where they handled and dispatched alarm activations, assisted customers with tech support issues, and maintained customer relationships. Braxton then worked as a Customer Service Representative at Entrata, where they assisted customers with tech and customer support issues related to proprietary software.
Moving forward, Braxton joined Bluehost as a Salesman, advising customers on products and services, selling additional features, and meeting corporate revenue goals. Braxton then worked at eHealth insurance as a Medicare Insurance Agent, consulting customers to sell Medicare related health insurance products and reviewing plan benefits to improve their healthcare situations.
Their most recent role was at DigiCert, Inc. where they started as a Technical Support Engineer and later became a Team Lead. In this role, Braxton troubleshooted complex product issues, provided installation and network support, and assisted other agents and departments with their tasks and escalations. Braxton also maintained customer relationships through various channels such as email, chat, and phone.
Throughout their career, Braxton has demonstrated their expertise in technical support, customer service, and sales, while consistently maintaining strong relationships with customers.
Braxton Carey attended Utah Valley University starting in 2007. Further information regarding the degree, field of study, and end year is not provided.
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