Giliam Baetens

Giliam Baetens currently serves as the Federal Account Director at DigiCert, Inc., achieving 126% of performance goals for CY2024 and 138% for CY2023. Previously, Giliam held the title of Regional Account Manager and Inside Sales Specialist, consistently exceeding performance targets ranging from 110% to 125% across different years. Giliam has experience managing B2B business in the private sectors of Belgium, the Netherlands, and Luxembourg, while also enhancing customer experience and operational processes. Earlier career roles included Customer Service Team Lead and Customer Service Representative at 3iSolutions, where Giliam focused on data analysis and process improvement. Giliam holds a Bachelor of Arts degree in Language Interpretation and Translation from Ghent University.