Stacey Allen is an accomplished Lead Technical Support Engineer at DigiCert, Inc. since June 2015, where responsibilities include assisting system administrators with SSL certificate installations, identifying system vulnerabilities, and delivering exceptional customer service. With a strong focus on building long-term client relationships, Stacey has effectively participated in cross-functional collaboration and contributed to the company’s Knowledgebase articles. Prior experience includes roles as a Systems Administrator and Assistant Systems Administrator at Dixie State University, where Stacey implemented new strategies and managed server solutions. Earlier career experience involved serving as a Photo Technician at Costco Wholesale, providing technical support and maintenance. Stacey holds a Bachelor of Science in Computer Information Technology and a Certificate of Completion in Digital/Computer Forensics, both from Dixie State University.
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