Jessica Nylund

Jessica Nylund is a multifaceted professional with extensive experience in customer support and business ownership. Currently serving as Tech Support and Customer Support Manager at Digiexam since August 2023, Jessica also operates Jessica Nylund Jewelry, a business specializing in bespoke Scandinavian and ethical fine jewelry. Prior to these roles, Jessica worked as a Customer Success Agent at Qasa, providing support in long-term housing rentals, and held various positions at Tictail, including Director of Customer Success & Insights, where responsibilities included enhancing customer engagement and satisfaction. Earlier career experiences encompass roles in translation and management, notably as CRM & eStore Manager at Fleur de Santé. Jessica's education spans various disciplines, including a goldsmith apprenticeship completed in 2023, underscoring a commitment to both craftsmanship and customer-centric services.