Samaneh Mohamadian

Samaneh Mohamadian is an experienced professional in platform support and service management, currently serving as the Platform Support Excellence Supervisor at Digikala since February 2022. In this role, Samaneh leads a team of nine associates, focusing on fostering a high-performance culture and optimizing seller experience through effective coaching and metrics management. Previous roles at Bakesanat included Service Manager, Production Planning Specialist, and Senior Sales Specialist, where responsibilities ranged from customer service coordination to maintaining client relationships. Samaneh holds a Bachelor of Science and a Master of Science in Mechanical Engineering from the University of Tehran and K. N. Toosi University of Technology, respectively, as well as an MBA from the University of Tehran.