Clayton Nascimento

Clayton Nascimento is an experienced Service Delivery Manager with a proven track record in IT service management, currently employed at Digio since August 2021. Previously, Clayton held the same position at T-Systems do Brasil from January 2008 to July 2021, where responsibilities included ensuring the quality delivery of IT services to global customers in alignment with ITIL practices and service level agreements. With a background as a Six Sigma Black Belt, Clayton managed Six Sigma projects and coordinated activities for Green Belts. Earlier experiences include roles as a Security Analyst, Technical Support Representative, and Maintenance Electrician, showcasing a diverse skill set in IT, technical support, and electrical maintenance. Clayton holds an associate's degree in Computer Networks from FIAP and a professional course in Electrical/Electronics Maintenance from Senai São Paulo.