Miguel Morales

Miguel Morales is an experienced IT professional currently serving as Service Delivery Manager at Digisystem since February 2025. Prior to this role, Miguel held several significant positions, including Gerente de prestação de serviços de TI at Tecnocomp Tecnologia e Serviços from September 2022 to January 2025, and Supervisor de Infraestrutura at banco BV from April 2021 to April 2022. Miguel has a background in license compliance auditing at BSA | The Software Alliance and extensive management experience at TIVIT, where responsibilities included overseeing Service Desk operations and ensuring service quality aligned with SLAs. Miguel began a career in service desk coordination at Hewlett-Packard Brasil Ltda., contributing to service delivery and process improvement initiatives. Miguel holds a Bachelor’s degree in Computer Science from Universidade Presbiteriana Mackenzie.