Matthew P.

Matthew P. is an experienced professional currently serving as Support Team Lead in neobanking at Oportun, where responsibilities include managing high-tier tickets, training, and team collaboration across both the Mexico and U.S. teams. Matthew P. has held various roles in customer support, starting as Front Lead at Panda Express, Inc., and progressing through positions including House Lead at Buenavista Care Homes and Senior Support Hero at Digit. Prior experience also includes positions as a Clerical Assistant at Stanford Health Care - ValleyCare and Unit Clerk at Contra Costa Health Services. Matthew P. holds a Bachelor's degree in Health/Health Care Administration/Management from California State University - East Bay and an Associate of Arts from Los Medanos College.