Taylor Smith

Taylor Smith is an experienced professional in customer onboarding and success, currently serving as the Director of Customer Onboarding at Digitail since August 2025. Prior to this role, Taylor held several key positions, including Department Head and Customer Onboarding Manager at ResQ from May 2023 to August 2025, and Customer Success Manager at Creyos from September 2022 to May 2023. Taylor's career also includes significant experience at ApplyBoard as Customer Experience Manager and Partner Client Manager from September 2020 to September 2022, and at Aerotek as Account Manager and Technical Recruiter from May 2019 to September 2020. Taylor holds a Bachelor of Arts degree in Psychology from Wilfrid Laurier University, obtained between 2014 and 2018.