Tour Guide

Deadline: 07.11.2024

Job description: We are looking for an experienced Tour Guide, who will plan and implement scheduled tours and activities in English for guests at Digitain facilities.

Public speaking, communication and excellent customer service skills are crucial for the success in this role.

Job Responsibilities:

• Describe points of interest around the premises to the guests and answer any questions, which requires learning a comprehensive history of each check point

• Distribute materials to the group at the beginning of the tour, which includes audio headsets and brochures

• Be willing to put own spin on tour points, such as making jokes and providing insightful commentary

• Work with management to develop new activities and materials based on the information visitors have expressed interest in

• Maintain a positive, friendly demeanor at all times

Requirements:

• Excellent knowledge of English, Armenian and Russian languages
• Confident communication skills
• Excellent customer service skills
• Entertainment and story-telling skills
• Understanding of and ability to understand and handle cross-cultural specifics and differences
• Time management skills
• Crisis management skills