Ellen Myers is a Customer Success Manager at Digital Agriculture Services. Ellen has also worked as a Senior Thryv Success Specialist at Thryv Australia from May 2021 to March 2022. In this position, they were responsible for building strong relationships with customers and collaborating with cross-functional leaders from both Sensis and Thryv internally to deliver consistently excellent customer experiences.
Ellen is passionate about using analytical skills to identify problems, find solutions, and improve relationships during their on-boarding calls. Ellen is also responsible for Owning overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction. Additionally, they also communicate effectively with both internal and external senior-level management to understand customer needs, training requirements and growth, and feature enhancements.
Ellen Myers has a Bachelor's Degree in Marketing from La Trobe University and a Certificate IV in Tourism specializing in Hospitality Administration/Management from Management Institute of Australia.
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