Jordy Grazys is an accomplished customer success professional with extensive experience in key account management and team leadership. Currently serving as the Team Lead for Customer Success at Splash since May 2021, Jordy previously held roles at organizations such as MANTL and Rocketrip, where responsibilities spanned from customer success management to program ambassadorship. Notable experience at American Airlines included leading training initiatives and enhancing internal communication systems for the AAdvantage program. Jordy's educational background includes a Master of Science in Integrated Design, Business, and Technology from the University of Southern California and a Bachelor's Degree in Strategic Communications from the University of Utah. Skills encompass Agile methodologies, project management, and expertise in the Adobe Creative Suite.
January, 2024 - present
May, 2021
Director, Strategic Engagement And Partnerships at Virginia Tech
Vp, Customer Led Solutions at Prologis
Director Delivery Management Americas & Customer Success And Education at Sabre
Vice President, Customer Success at Nauto
Client Success Manager at Nativo
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