Gavin Rowland

Gavin Rowland has over 20 years of work experience in various roles related to customer success and information technology. Gavin is currently serving as a Senior Customer Success Manager at Digital Agriculture Services (DAS), starting in May 2021. Prior to that, they worked as a Customer Success Manager at Testgrid from February 2020 to May 2021.

From 2011 to 2019, Gavin held multiple roles at Symantec, including Manager of Premium Support from June 2017 to November 2019, and Customer Success Manager from April 2011 to June 2017. Before joining Symantec, they worked as a Senior Data Protection Engineer at CSC from December 2010 to April 2011.

Their previous experience includes working as a Customer Success Manager at Symantec from December 2009 to December 2010, Information Technology Manager (Storage) at National Australia Bank from April 2007 to December 2009, and Team Lead (Backup) at Credit Suisse from September 2005 to March 2007.

Gavin also held managerial positions at Accenture, where they served as a Manager (Storage) from June 2004 to September 2005, and at SCC as a Practice Manager (Unix/Storage) from February 2001 to June 2004. Their early career involved working as a Technical Consultant at RAMESYS (UK) LIMITED from March 2000 to February 2001.

Gavin Rowland attended Huntingdale High School from 1979 to 1985. No degree or field of study is specified for this education. In addition, they obtained several certifications related to sales and sales management. In September 2020, they completed "Asking Great Sales Questions" and "Prepare Yourself for a Career in Sales" courses from LinkedIn. In October 2020, they obtained certifications in "Become a Sales Representative," "Sales Negotiation," "Sales: Closing Strategies," "Sales: Handling Objections," "Selling with Stories, Part 2: Stories Great Sales People Tell," and "Soft Skills for Sales Professionals" from LinkedIn. Moreover, in March 2020, they completed the "Managing Your Sales Territory" course from LinkedIn. In February 2020, they obtained certifications in "Sales Foundations," "Sales: Customer Success," and "Solution Sales" from LinkedIn. Additionally, in December 2019, they completed the "CySA+ Cert Prep: The Basics" course from LinkedIn. Finally, in February 2021, they obtained the "Consultative Sales Excellence" certification from the Australian Institute of Management.