Anya Novitchenko - Robet

Customer Success Manager EMEA at Digital.ai

Anya Novitchenko - Robet has a diverse work experience spanning over several years. Anya currently holds the position of Customer Success Manager EMEA at Digital.ai, starting in December 2020. Before that, they worked as an Independent Professional from 2019 to 2020, serving as a Sales Enablement, Lead Generation & Digital Marketing Consultant. Prior to that, they were involved in Inbound Marketing and Automation at Clip Industrie from April 2019 to November 2019.

From November 2017 to October 2018, Anya worked at Touchify, a interactive presentation platform, where they focused on sales and marketing, aiming to acquire new clients and enhance customer experience through engaging content.

Anya's career also includes a long tenure at Azur Consulting (owned by her), where they excelled in sales and digital marketing. During their time there (from May 2003 to October 2017), they developed and managed digital product marketing campaigns, launched three SaaS services, and achieved significant improvements in website visits, email click rates, and event audience.

Anya also gained experience in business development and channel management as the Business Development - Channel Management EMEA at More Global Plc from July 2015 to July 2016.

Furthermore, Anya worked at Infonet Software Solutions as a Channel Manager EMEA. In this role, they managed large accounts, developed strategic channels and alliances across Europe, and achieved impressive sales results, particularly with notable clients such as the Ministry of Defence, Central Bank of Russia, and Spanish Telecom.

Anya's work experience showcases their expertise in customer success, sales enablement, lead generation, digital marketing, inbound marketing, automation, business development, and channel management.

Anya Novitchenko - Robet holds a Master's Degree in English/Russian from Minsk State Linguistic University, which they obtained from 1990 to 1995. In 2019, they attended HubSpot Academy and completed several courses, including Inbound, Inbound Marketing, Inbound Sales, Sales Enablement, HubSpot Marketing and Sales Software, Email Marketing, Social Media, and Nurturing Leads and Customers. Additionally, they received certifications in Frictionless Sales and Growth Driven Design from HubSpot Academy in September and August 2020, respectively. Furthermore, they have obtained a certification in Google Ads fundamentals from Google Ads, although the exact date is not specified. Anya also holds a certification in Content Marketing, but the institution and date of completion are not provided. Anya has also pursued training in Solution Selling and Target Account Selling, although the timeframe and degree are unspecified.

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Timeline

  • Customer Success Manager EMEA

    December, 2020 - present