Richa Sharma is a seasoned Salesforce professional with extensive experience in administration and development roles. Currently serving as a Senior Salesforce Administrator at Digital Catapult since July 2017, Richa is ADM 201 certified and specializes in Salesforce administration, user support, instance management, and third-party integrations across Sales Cloud and Service Cloud. Prior to this role, Richa held positions at TripAdvisor and GENIAC, contributing to Salesforce development and solution implementation. With a solid foundation in software development from previous roles at Thomson Reuters, Net Solutions Pvt. Ltd., and NVISH Solutions, Richa holds a B.Tech in Information Technology and a PGDIT in Information Technology from the Symbiosis Institute of Management Studies.
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