Jim Clifton

Jim Clifton is a seasoned Salesforce professional with extensive experience in Salesforce administration, implementation, and optimization. Currently serving as a Senior Salesforce Administrator at SPINS since October 2021, Jim manages CPQ and Service Cloud implementations, significantly enhancing quoting efficiency and transitioning teams from Zendesk. As the Owner and Certified Salesforce Administrator at HatchTC from September 2017 to October 2023, Jim specialized in Salesforce integration and data management, facilitating pathways for businesses to adopt and improve their Salesforce environments. Previously, at Fiserv, Jim acted as the technical lead for Salesforce CPQ, addressing revenue leakage and complexity issues while supporting a large user base. Additional experience includes advancing Salesforce initiatives at TentCraft, focusing on shipping integrations and marketing automation. Jim holds a Bachelor of Arts degree from Kennesaw State University.