Reem Omar Alkous Alfalasi

Customer Service Management at Digital Dubai

Reem Omar AlKous AlFalasi is a dynamic leader currently serving as the Dubai Youth Council President at the Federal Youth Authority since February 2025, where strategic initiatives are spearheaded to empower Emirati youth and incorporate their perspectives into policymaking. Additionally, AlKous AlFalasi has been involved with Digital Dubai since October 2022 in Customer Service Management, leading the UAE PASS call center team and driving performance aligned with UAE’s digital transformation goals. AlKous AlFalasi holds a Bachelor's degree in Information Technology with a focus on Security and Forensics from the Higher Colleges of Technology.

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