Janis C. Ross

Janis C. Ross is a seasoned professional with extensive experience in customer success and account management, currently serving as a Senior Customer Success Manager at Digital Realty since March 2013. In this role, Janis manages relationships with a portfolio of Fortune 1000 global enterprise clients, focusing on real estate and high-tech data center operations. Previous experience includes a Project Manager position at Digital Realty, improving processes for the Investment Committee, and a Tenant Service Coordinator role at JLL, managing a major office tower. Early career roles include serving in various capacities at Citibank NA, where responsibilities ranged from customer service to business banking, and part-time work as a Field Promotions Representative with Wyndham Worldwide. Janis holds a B.S. in Business Administration with a focus on International Business from San Francisco State University and an Associate's Degree in General Studies from Santa Rosa Junior College.