Andy Bradshaw has extensive experience in IT support and customer service, currently serving as a Tier 2 Service Desk Technician at Digital Technology Partners since May 2015, where responsibilities include project-based customer support, active directory and GPO management, and email migrations to Office 365. Prior to this role, Andy worked at MedAssets as a SharePoint Administrator from July 2011 to January 2015, providing support for a large user base on various SharePoint versions and performing user training. Earlier roles included Application Support at Chilis and Legal Docket Clerk at AIG, where Andy developed strong customer service skills and managed legal documentation with a focus on confidentiality. Andy holds a Bachelor's degree in Business Administration with a concentration in Economics from Georgia State University.
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