Michael P. is an experienced IT professional with extensive expertise in IT Service Management (ITSM) and Service Integration and Management (SIAM). Currently serving as the ITSM Manager at Viasat and the ITSM & SIAM Manager at Digital61 and the Australian Maritime Safety Authority, Michael is adept in service management tool administration and processes. Previous roles include Change and Release Manager at the National Disability Insurance Agency and Manager in Digital Trust at PwC. With a solid foundation in project management and technical change management from positions at CTO Group and various government departments, Michael has contributed to significant projects, including IT modernization and cyber security framework reviews. Michael holds a Diploma in IT from TAFE NSW and has a broad background in data management and consultancy.
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