Susan Johnson is the Lead Product Designer at DigitalOcean, where they lead design efforts and enhance team operations since 2021. Previously, they served as a Senior Product Designer at DigitalOcean, focusing on Kubernetes and Container Registry managed services, and conducted research to inform product roadmaps. Susan also held roles at Nava, USAA, IBM, and various design agencies, contributing significantly to user experience design and team management across multiple industries. They began their career as a freelance UX designer and garnered recognition for their work with non-profits, receiving a Design Excellence award from PRINT Magazine in 2013.