Syeda Uzma Jamshed

Syeda Uzma Jamshed is an experienced professional currently serving as a Customer Advocate in Revenue Operations at DigitalOcean since September 2022, following a promotion after the company's acquisition. In this role, Syeda Uzma drives excellence in securing new partnerships and nurturing existing relationships. Syeda Uzma also works as a Customer Success Specialist in Billing at Cloudways since April 2022, providing exceptional customer service and addressing billing issues. Previous experience includes teaching at Aisha Bawany Academy from October 2018 to July 2020, where responsibilities included teaching, student counseling, and leading a Computer Science exhibition, as well as serving as Team Lead at Redtone Pvt Ltd from December 2010 to August 2015, overseeing network operations and interconnect management. Syeda Uzma holds a Bachelor of Engineering in Telecommunication from PAF-KIET, earned between 2006 and 2010.